Domestic Shipping Only
(includes United States and the U.S. Territories)
The standard shipping and processing fees for Prevagen is between $5.95 and $9.95 depending on your order size. Your order will be sent to you in the “Best Way” it can be delivered. Whether it is via UPS or USPS, we will send your order in the most convenient way. Standard delivery time is 3-4 weeks. The Rush Shipping & Processing upgrade is available for an additional $9.95. This ensures that your order will be given first priority. Rush Processing has a typical delivery time of 7 to 10 business days.
Prevagen has already helped thousands of customers. If for some reason you are not satisfied with our product, you may return it within thirty (30) days for a full refund of the purchase price, not including shipping and processing.
Customers should do their own research to find the product that is right for them. Although Prevagen has helped many people, it may not be right for you. Customer success stories are particular cases, and everyone’s is different. No case is typical so you should not expect the same results. Prevagen does not guarantee results.
Please note that credits for returned orders may take up to 30 days to appear on your credit card statement after your request for refund is received by our returns department.
We recommend you send your return with a delivery confirmation. Quincy Bioscience is not responsible for returned packages that we do not receive. Quincy Bioscience will refund the full amount of the product price, but is not responsible for shipping charges.
To return your order of Prevagen, you may choose from the following two options:
1. If the packaging is intact and unopened, you may write “RETURN TO SENDER” on the outside of the package.
2. If the packaging has been opened, please mail your order to:
301 S. Westfield Rd, Suite 200
Madison, Wisconsin 53717